The difference between the phone a friend and the chat with me option is this:
Phone a Friend: quick question for a quick safe swap. I will send you options with clickable links
Chat with Me: we will talk about as many things as will fit in the 30 minutes. I will send you when we are finished a document with clickable links for safe products, as well as highlighting the ingredients to avoid in the unsafe products you’re currently using, as information to inform your choices in the future.